MDM Workbench
One trusted identity. Every system. In real time.
The Problem
Your most important records, and the people and organizations you serve, are scattered across systems that never agreed on how to spell a name or assign an ID.
The costs compound daily: unsafe, inefficient service when no one sees the full picture, wasted spend on duplicate outreach and manual reconciliation, compliance exposure when you cannot prove who accessed what or implement a deletion across every copy, and analytics only as accurate as the identities beneath them.
What MDM Workbench Does
MDM Workbench pairs the engine with the operating platform. Senzing resolves identities; Amida surrounds it with automated ingestion pipelines, a steward workspace, five analytics dashboards, enterprise governance, and deployment to your own AWS or Azure cloud, or fully air-gapped. Accuracy and the production tooling to put it to work, not a library and good luck.
It masters every identity that matters to your program: patients, members, providers, facilities, and organizations. And it discovers the relationships between them, households, provider hierarchies, and cross-system connections, as part of resolution itself.
Ingest data in your way: direct upload, cloud drop zone, or standing SFTP connectors. A guided initial-load workflow assigns stable MDM IDs across your entire dataset in one pass, so a new deployment stands up in days, not quarters.
Credentials
| ✓ | NIST 800-53 / FedRAMP Moderate aligned |
|---|---|
| ✓ | HIPAA-conscious by design |
| ✓ | SSO with Entra ID or Cognito |
| ✓ | Fine-grained, admin-editable RBAC |
| ✓ | Immutable audit trail |
| ✓ | AWS, Azure, or air-gapped deployment |
How It Flows
From Raw File to Resolved Identity
Automated ingestion, hands off: files land, records resolve, stewards see results.
- STEP 1ParseRead the file and detect its format
- STEP 2CleanNormalize names, dates, and formats
- STEP 3ValidateCheck every record against the source template
- STEP 4ResolveSenzing matches the record and assigns its permanent MDM ID
Product Tour
Inside MDM Workbench
How It Works
Key Capabilities
- Universal search"Bob" finds "Robert." One search across every source system, with raw records and resolved golden entities side by side.
- The golden recordBest values computed across sources, a permanent MDM ID, every contributing record, and full lineage from source to master.
- Stewardship, only where it countsConfident matches merge automatically. Ambiguous cases queue for review with side-by-side evidence, one-click merge or unmerge, and routing by rules, round robin, or steward pools.
- Relationship discoveryHouseholds, provider hierarchies, and cross-system connections surface during resolution, not as a separate graph project.
- Flexible intakeDirect upload, cloud drop zone, or SFTP with encrypted credentials, with client-side preview and validation. Meet every source system where it lives.
- Analytics and auditFive dashboards track identity quality, source coverage, and stewardship performance, on top of an immutable, searchable audit trail.
How We Compare
Traditional MDM vs. MDM Workbench
| Traditional MDM | MDM Workbench |
|---|---|
| Months of consultant-led rule tuning | Principle-based engine that works on day one |
| Record-to-record matching | Entity-centric: every record compared to everything known |
| Overnight batch merges | Real-time resolution, inside the transaction |
| Black-box merge decisions | Evidence shown for every match |
| Static rules that decay as data changes | Self-correcting as new data arrives |
| SaaS egress or heavy on-prem installs | Your AWS or Azure tenant, or air-gapped |
| Per-record and per-call fees | Fixed infrastructure cost |
Why It Wins
The Differentiator
Most MDM offerings hand you an engine and a consulting engagement. MDM Workbench works out of the box: Senzing, the most accurate real-time entity-resolution engine on the market, enables you to load your data on day one.
Works Well With
Complementary Products
Lighthouse
An API-first validation engine: your pipeline calls Lighthouse mid-run, it checks the batch against your rule library where the data lives, and returns a clear gate: proceed or stop.
Learn moreTessarix™
The cloud-native data lakehouse that unifies Medicaid, CHIP, Medicare, and waiver data.
Learn moreA Turn-Key Solution to Identity Management. Let Us Show You How.
Amida’s identity-resolution tool, powered by Senzing, works out of the box.