Encounter Processing

Encounter Processing System

Every Medicaid encounter, validated and compliant by design.

250+
configurable business rules, tuned to each state
1M+
encounters a day, at tested throughput
65%
of a state Medicaid managed-care population, once live

The Problem

Encounter data is one of the highest-volume, highest-stakes data operations in any state Medicaid program, and most states still run it on aging, proprietary systems.

Validation happens in slow 30, 60, 90, 180, and 365-day cycles, formats drift across MCOs, and licenses cost a fortune, all while inaccurate encounter data quietly distorts capitation rate-setting, program integrity, and federal reporting.

What EPS Does

The Encounter Processing System (EPS) is a modern, modular platform for the way state Medicaid agencies work with encounter data. It ingests encounter files from managed care organizations, validates them against your rules, flags and explains every problem record, and produces clean output that is compliant with CMS by design, not by after-the-fact cleanup.

Under the hood, an Encounter Processing Engine coordinates a compliance checker that validates EDI transactions, a business rules engine carrying roughly 250 configurable rules, and a service orchestrator that keeps the pipeline moving, all reachable through a role-based web portal and a full reporting layer. Rules adapt to each state's requirements, without a rewrite.

EPS is built to last: an open-source foundation with no proprietary licenses, a cloud-native design that also runs on-premises, and open standards that keep you free of vendor lock-in.

Credentials

CMS T-MSIS encounter specification aligned
Compliant by design
Role-based and least-privilege access control
Open-source foundation, no vendor lock-in
Cloud or on-premises deployment

How It Flows

From MCO File to Compliant Submission

How every encounter batch moves through EPS, and why the output can be trusted.

  1. STEP 1
    IngestMCO encounter files land securely over SFTP, any source, any format
  2. STEP 2
    CheckThe compliance checker validates every EDI transaction
  3. STEP 3
    Apply RulesThe business rules engine runs approximately 250 configurable, state-specific rules
  4. STEP 4
    SubmitClean, CMS-compliant output, with problem records flagged and explained
Encounters validated · Rate-setting data trusted

How It Works

Key Capabilities

  • Encounter Processing EngineA central engine coordinates ingestion, validation, orchestration, and reporting as one pipeline instead of a patchwork.
  • 250+ configurable business rulesInstead of hard-coded logic buried in a legacy system, we offer a baseline rule pack you can configure for your state.
  • Multi-level validationEDI compliance checks plus business-rule validation catch, flag, and explain problem records before they reach CMS.
  • Compliant by designOutput is built to meet CMS encounter requirements from the start, so compliance is the default, not a cleanup project.
  • Role-based web portal and reportingStakeholders get intuitive access to encounter data, error trends, and reports, with role-based and least-privilege access control.
  • Open-source, no lock-inAn open-source foundation with no proprietary licenses, deployable in your cloud or on-premises, and free of vendor lock-in.

How We Compare

Legacy Encounter Systems vs. EPS

Legacy Encounter SystemsEPS
Slow 30/60/90/180/365-day validation cyclesContinuous, multi-level validation on every batch
Expensive proprietary tools and licensesOpen-source foundation, no license fees or lock-in
Errors surface downstream, after submissionProblem records flagged and explained before CMS
Rigid logic hard-coded per vendorMore than 250 rules you configure and extend per state
Compliance is an after-the-fact cleanupCompliant by design, from ingestion to submission

Why It Wins

The Differentiator

Most states run encounter processing on legacy MMIS modules or manual spreadsheets, where accuracy is fragile and every change means a vendor ticket. EPS is a purpose-built alternative: modular and open-source by design, it makes encounter data compliant by design, puts the rules in your hands, and runs wherever you need it, so the data behind capitation rates and program integrity is finally something you can trust.

Works Well With

Complementary Products

CMS Compliance

TorQE

T-MSIS Outcome Review and Quality Engine. Catch errors before they reach CMS.

Learn more
Cloud Platform

Tessarix™

The cloud-native data lakehouse that unifies Medicaid, CHIP, Medicare, and waiver data.

Learn more
Data Quality

Lighthouse

An API-first validation engine: your pipeline calls Lighthouse mid-run, it checks the batch against your rule library where the data lives, and returns a clear gate: proceed or stop.

Learn more
By designCompliant by DesignModular and Open-SourceCloud or On-Prem

Trust Every Encounter.

A working session with the engineers behind EPS: bring your encounter challenge, see how compliant-by-design changes the math.